This limited warranty applies to products purchased from the SnapFresh U.S. website or from SnapFresh official or authorized stores on Amazon, Walmart, and Best Buy.

Warranty periods and start date

Coverage begins on the date you receive the product. Registration is not required. Eligible past orders also receive these warranty periods, with time already elapsed counted toward the applicable period. For a tool with a built-in battery, the tool body and the battery have separate warranty periods as listed above.

What is covered

This warranty covers defects in materials or workmanship that occur under normal use.

What is not covered

This warranty does not cover normal wear, normal loss of battery capacity, or damage directly caused by misuse, improper maintenance, accidents, or improper repairs. Excluding damage caused by one of these factors does not remove warranty coverage for an unrelated defect.

Warranty service and replacements

We primarily provide replacement parts or a replacement product. We currently do not offer local repair service in the United States. For a confirmed issue covered by this warranty, SnapFresh pays the necessary shipping costs to and from you. If a product must be returned, please obtain customer support approval and return instructions before sending it.

A replacement starts a new applicable warranty period on the date you receive it: 3 years for a replacement tool body and 2 years for a replacement battery or charger.

How to request warranty service

Email afterservice@snapfreshpro.com with your order number or proof of purchase, product model, and a description of the issue. We may request relevant photos or a video to help assess the problem. We usually respond within 2 business days.

This limited warranty does not affect your rights under applicable consumer law.